frequently asked questions

To better understand your brand, target audience, and goals we conduct discovery workshops. Starting from establishing the atmosphere with mood boards and evolving a Continuous Style Guide you can be sure that the design language itself reflects your brand.

We provide both options. We design individualized digital themes from the ground up for a one-of-a-kind online experience. To expedite the process, we can modify high-end themes to match your brand seamlessly.

Yes, we can conduct a thorough examination of your existing website. We will improve what is functioning well and repair what is not in terms of design, performance, or functionality to ensure a seamless upgrade without the need for a complete reconstruction.

We go further than just appearances. Our team combines strong WordPress functionality with data-informed UI/UX design. Each decision is supported by user research to ensure your website both looks excellent and functions exceptionally.

For sure. We offer comprehensive training sessions and detailed documentation to make sure your team is fully prepared to handle the content, updates, and backend features of the website effectively.

The project's complexity dictates the timeline. The development of a simple website may require 4-6 weeks, whereas more complex projects could take 8-12 weeks. We offer thorough schedules in advance and keep you updated throughout the process.

Coding Torque (codingtorque.com) is a free platform to learn coding for free by making amazing projects. Here we share source code of projects that you can copy or keep on secondary screen and type yourself by looking into it.

In this process, our team avoids excessive code size, uses a cache mechanism supported by browsers, and optimizes images. WP Rocket and Cloudflare are other tools that we also use, as it help to connect a CDN for a much faster speed.

Beginning our design process entails the use of user research as well as wire framing always with the user in mind. Subsequent to the creation of prototypes to check the feasibility of the designed interfaces, necessary changes are made based on the feedback received to create a good user interface.

Absolutely! We take into account mobile-first to attain better performance on all screen sizes. We ensure that the sites are optimized for mobile devices to ensure that users using these gadgets have a good experience.

We set up staging environments, and where necessary, perform migrations at times of minimal utilization. There is a very low downtime since we do rigorous testing and come up with failover solutions just in case they are needed.

Yes, all of these are our core competencies for enhancing website interactivity and functionality through features such as artificial intelligent chatbot, payment options, and custom plugins among others.

For feedback on designed graphics and website interface, we use Figma, while for project management, we use Jira and Trello. These tools help you remain current and allow for the submission of material and sharing of information in real-time for the duration of the project.

A custom theme is made to work perfectly with your brand and its targets, with no design limitations and full exclusivity. Customised themes are normally expensive and time-consuming to develop but when developed are unique and suit your brand image.

Other measures are followed and observed including the utilization of strong passwords, refresh often, use of SSL certificates, and another word fence, or Sucuri among other security plugins. We also look for susceptibilities and give perpetual security maintenance.

Yes, the WordPress sites we build are friendly to the future scaling of the website. Lastly, eCommerce, multi-language supportedt can be easily extended and added with more or other tools and plugins in the future of the company’s development.

We provide post-launch support which includes a monthly maintenance plan that relays crucial core, theme, and plugin updates, security checks, speed checks, and other necessary updates.

Absolutely. Third-party systems like HubSpot, Salesforce, or Mailchimp may be integrated with no disruption of data flow and functionality relevant to your business.

Yes, we do it during the development like URL optimization, site speed, mobile friendly, Yoast, etc. This means that your website is already optimized for the search engines right from its conception.

First, we have to complete the users’ research that allows us to understand your target audience, their behavior, their needs, and the problems they face while using online platforms. This research lays the groundwork for wireframes, prototypes, and the user journey to guarantee that this design is effective and user-friendly.

We mainly utilize Figma for shared design and rapid prototyping to minimize feedback and subsequent changes. We also employ more sophisticated UX/UI design tools such as Adobe XD for tasking and interactivity such as InVision.

Of course, we are able to perform the UX audit and, based on the results, define the utility and possible problem areas for examination, as well as get the data and recommendations for further enhancement. We will then fine-tune the user interface so it complies with standards is easy to use and meets the basic and advanced needs of the users.

For some of our users who have a disability, we design according to the WCAG which stands for Web Content Accessibility Guidelines. This includes color contrast, a keyboard, and a screen reader so that every user can interact with your digital product.

Absolutely. We follow the mobile-first approach because every interface we create looks beautiful on any screen size and any device. We do not forget that a user may use the website on a desktop, tablet, or mobile device, all of which must be seamless.

We prioritize user-centered design through comprehensive user research, which involves interviews, surveys, and usability testing. This procedure enables us to grasp user requirements and problem areas, enabling us to develop designs that connect with your target demographic. We revise designs according to user input to ensure the best usability and satisfaction.